Privacy Policy

Who we are

Texan Locksmith provides locksmith services in the Houston area. Questions about this policy can be sent to Info@texan-locksmith.com or directed to 346-646-1500.

Information we collect

• Contact details you submit, such as name, email address, and phone number.
• Service-request details, including the selected service and message.
• Information supplied through the website chat feature.
• Basic technical records created when the site is used, such as IP address, browser type, requested page, and security or error logs.

Do not submit passwords, payment-card details, government identification numbers, or other sensitive information through a general website form or chat.

How we use information

We use information to respond to inquiries, understand the requested service, communicate about an appointment, operate and secure the website, prevent abuse, and comply with legal obligations.

Service providers

Website hosting, email delivery, and automated chat technology may process information on our behalf. These providers receive information needed to perform their services. We may also disclose information when required by law, to protect safety or rights, or in connection with a business transfer.

We do not state that personal information is sold. If our practices change, this policy should be updated before the new practice begins.

Cookies and local storage

The site may use essential browser storage for preferences and technical operation. Hosting infrastructure may also use cookies or logs for security and delivery. If analytics or advertising technology is added, this policy and any required consent mechanism should be updated.

Retention and security

We retain information only as reasonably needed for the purposes described above, business records, dispute resolution, security, and legal obligations. No internet transmission or storage system is guaranteed to be completely secure.

Your choices

You may contact us to request access to, correction of, or deletion of personal information associated with you. We may need to verify the request and may retain records when permitted or required by law.

Children’s privacy

This website is intended for a general adult audience and is not directed to children under 13. Contact us if you believe a child submitted personal information.

Policy changes

We may update this policy as the website or our practices change. The effective date above identifies the current version.